Senegalese Customs, a leading partner of companies

Media’s treatment of some customs’ issues may lead people to have some prejudices as far as this institution is concerned. People may characterize Senegalese customs to be too repressive, outdated and even a threat for companies. This negative image does not correspond to reality. On the contrary, customs’ administration, as a supplier receipts of national economy and for the safeguard of a perennial State, cannot conciliate its fiscal mission to any loss of incomes.

Therefore, this public service acts also out of duty, by making sure that duties and taxes are perceived within the collaboration of services of the Treasury Department.  But this mission is consubstantial to the security one and the promotion of national economy.

In fact, companies constitute the first contributors in the efforts to collect receipts. They are also major actors in all economic development. That is why customs’ administration directs all its action toward their strengthening and survival. Customs’ administration considers those companies as the privileged and special one and not tax evaders or smuggles. In this logic, the administration of Senegalese customs displays all its efforts for a consolidation of the partnership within a reciprocal confidence. 

The complexity of regulations the customs’ administration applies can bring some irregular aspects that do not show an intention stopped and dealt for smuggling. In such cases, it is necessary to preserve funds of the Treasure Department without even threatening companies or giving them a negative image.

The work of customs’ administration, committing in an active and dynamic partnership with companies, the only source of wealth, finds its interest in such a context.

The Public Relationships and Communicative Department


GAINDE or the automatic management of customs information is a strategic platform of Senegalese customs, centered on the management of customs’ clearance. "GAINDE Integral" improves considerably the way of managing procedures. Thus people move from less paper topaperless or electronic processing,known as the dematerialization. This technological revolution in the customs’ Administration aims at great feats and better service for the public.


The ORBUS 2000 system is developed to make easier procedures of international trade by using electronic communication or exchanges. This allows interconnecting different stakeholders evolving in the international trade. The system is also based on technological infrastructure and a device of services.

The electronic payment of customs’ duties and assimilated taxes consists of giving to the economic operatorthe ability to pay the amount of customs’ duties from one’s work station, by charging an account opened in a commercial bank.